GTC

TERMS AND CONDITIONS OF USE How our online booking service works

The (X) intermediation service
Through the “(X)” website, Perche Sarthois provides an online information and booking service through which all providers of accommodation, and other services, can offer their products and services for booking, and through which visitors to the site can make a booking.

In accordance with Article 133 of Law No. 2015-990 of August 6, 2015 for growth, activity and equal economic opportunity, “(X)” acts as an agent for these suppliers under an agency agreement.

(X) does not itself provide the services offered on the “(X)” website, and as such does not itself rent accommodation or other services.

By making a reservation via the “(X)” website, you enter into a direct contractual relationship with the supplier from whom you are making the reservation. (X) will forward the details of your booking to the supplier(s) concerned and send you a confirmation e-mail in the name and on behalf of the supplier.

Please note that it is the supplier who processes your payment and accepts your booking.

If you make a booking with a supplier, you agree to read and abide by the supplier’s site terms and conditions of purchase and use, privacy policy and any other rules or policies relating to the supplier’s site or property.

Our information and reservation service is free of charge to the user.

(X) does not charge any reservation, cancellation or booking fees to customers, and any payment made by the customer by credit card is not collected by (X), but is collected directly by the supplier.

Our partners
Partners authorized to offer their products or services for booking and whose offers appear on the “(X)” website are professionals or private individuals authorized to sell.

(X) maintains a contractual relationship with the partners listed on its site.

As part of this contractual relationship, (X) does not receive any commission from the partner after the customer has stayed with the partner or consumed the service or product. Failure by the partner to comply with its obligations to (X) may result in the partner being delisted. SPL (X) has no capital ties with the accommodations, service providers and restaurants listed on its site.

Completeness
The products and services offered for booking on the “(X)” site cannot be exhaustive.

The results displayed are not exhaustive of all the establishments visible on the Internet.

The suppliers listed do not necessarily offer all of their products and services on the “(X)” website.

You will find on the results page the number of partners in the field where the service/product is sought.

Updates
The information on offers communicated on the “(X)” website is based on information provided by the partners, who update it (prices, availability, photos, options) at their own discretion and at their own pace, via the website Extranet to which they have access.

(X) endeavors to update the “(X)” website in real time.

Ranking/Referencing of offers
(X)” website home page:

Partners highlighted in the various sections of the site on :

– the full-page banner in the “You’ll love it” section,

– the thumbnails in the “Coups de cœur” banner

– The calendar insert on the home page reserved exclusively for events

are displayed for a fee defined by the contractual relationship between the partner and (X).

The pop-up window on the home page is reserved for events that correspond to the destination’s positioning, in return for the value of event tickets.

(X) site results pages:

The offers or services concerned are classified :

– In the “Bons Plans” section, the partners featured are defined randomly every day, from among all the partners who have created at least one “bon plan” from the site’s Extranet at their disposal. The number of “bons plans” varies. There are no predefined quotas.

– For the top of the list, up to five ads can be blocked at the top of the list per sub-section, according to a remuneration defined by the contractual relationship between the partner and (X).

– The other ads in the sub-sections are displayed, by default, first, suppliers offering to book their service(s) through our reservation system, then suppliers offering to book their service(s) through another reservation system, and finally, suppliers not offering to book their service(s).

– The “(X)” video capsules in the dedicated category highlighting service providers matching (X)’s positioning: : according to a remuneration defined by the contractual relationship between the partner and (X).

Advertisements (by the week, according to a fee defined by the contractual relationship between the partner and (X) and subject to availability over the requested period), in :

– search menus, up to 3 advertisers, “front page content

– sections, via pop-up windows

– content pages in Explorer, Discover or Inform sections, with the option of a banner or “spotlight” insert.

For added convenience, users can also sort results according to filters (commune, payment methods, labels, stars, comfort, services…).

Default ranking :

Default ranking is based on a fully automatic ranking system. The algorithm used takes into account multiple criteria including not only a supplier’s popularity with customers, but also the rates applied.

Ranking by price :

Offers will be displayed in order from lowest rate first to highest rate.

The rates displayed on the site are those set and communicated by the partners.

Availability

Ranks establishments on the basis of availability of establishments with our partners and also on the basis of “Ranking” (see above).

Stars :

Stars are set by our partners. Offers will be displayed in the order of the number of stars (ascending or descending). Hotel star ratings represent the hotel’s status in relation to hotel industry standards for rates, facilities and services. The stars used by non-hotel establishments (such as Bed & Breakfasts) may not correspond to the star rating applicable to hotels.
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